Accessibility Statement

Last updated: June 21, 2026

At Sunax Detox, we want our website to be accessible, understandable and usable for as many customers as possible.

This Accessibility Statement explains our accessibility approach for sunaxdetox.com, including the areas we focus on, known limitations and how customers can contact us if they experience difficulty using the website.

1. Our Accessibility Commitment

Sunax Detox aims to provide a website experience that is clear, practical and accessible for customers using different devices, browsers and assistive technologies.

We are working to improve accessibility across our online store, including product pages, customer care pages, legal pages, checkout guidance, images, buttons, forms and customer support information.

Our goal is to make it easier for customers to:

Read product information clearly
Navigate the website more easily
Understand order, shipping, return and payment information
Use customer support channels when help is needed
Access important legal and safety information

2. Accessibility Areas We Focus On

We aim to improve the website in the following areas:

Readable Content

We try to use clear headings, simple structure, readable paragraphs and direct wording so customers can understand important information more easily.

Navigation

We aim to keep menus, page links, product links and customer care links easy to find and understand.

Color and Contrast

We aim to use text and background combinations that are readable and visually clear.

Alternative Text for Images

We aim to use meaningful alternative text for important images where possible, especially product images and informational graphics.

Keyboard and Assistive Technology Support

We aim to keep buttons, links, forms and navigation elements usable with keyboard navigation and compatible with assistive technologies where possible.

Forms and Checkout Guidance

We aim to keep forms, checkout guidance, customer support instructions and order-related information clear and understandable.

3. Website Platform and Third-Party Services

Our online store is built and operated using Shopify services.

Some parts of the website may depend on Shopify, installed Shopify apps, payment providers, shipping tools, analytics tools, advertising platforms, review tools, customer support tools or other third-party services.

These third-party tools may have their own accessibility features, limitations and update schedules. We aim to choose and use tools that support a better customer experience, but we may not have full control over every third-party interface.

4. Customer Support Accessibility

If you have difficulty using the website, finding information or completing an order, you can contact Sunax Detox Customer Care.

Email: help@sunaxdetox.com
WhatsApp / Phone: +90 553 274 60 86
Website: sunaxdetox.com

If possible, please tell us:

The page where you experienced the issue
What you were trying to do
What device and browser you were using
Whether you were using assistive technology
A short description of the accessibility problem

This helps us understand the issue and review possible improvements.

5. Product and Safety Information

We aim to present important product information clearly, including ingredients, preparation guidance, warnings, storage instructions and customer support information.

Sunax Detox Tea is a herbal tea product. It is not intended to diagnose, treat, cure or prevent any disease.

Do not use Sunax Detox Tea during pregnancy or breastfeeding. Not suitable for cardiac patients. If you have a medical condition, take medication or have sensitivity to any ingredient, consult a qualified healthcare professional before use.

6. Known Limitations

We are continuously reviewing and improving the website. However, some accessibility limitations may still exist.

These may include:

Some third-party app elements may not be fully controlled by Sunax Detox
Some older images may need improved alternative text
Some embedded tools may not behave consistently across all devices or browsers
Some visual design elements may need future accessibility improvements
Some automatically generated Shopify or app content may have limitations

We aim to address accessibility issues as we identify them or as customers report them.

7. Ongoing Improvements

Accessibility is an ongoing process. We aim to improve the website over time as we update our theme, product pages, customer care pages, legal pages, images, apps and checkout experience.

Areas we may review include:

Heading structure
Button and link clarity
Image alternative text
Color contrast
Keyboard navigation
Mobile usability
Form labels and instructions
Customer support accessibility

8. Feedback and Contact

We welcome feedback about the accessibility of sunaxdetox.com.

If you experience an accessibility barrier or need information in a more accessible format, please contact us:

Sunax Detox Customer Care
Email: help@sunaxdetox.com
WhatsApp / Phone: +90 553 274 60 86
Website: sunaxdetox.com

For official accessibility feedback, email is recommended.

9. Response to Accessibility Requests

When you contact us about an accessibility issue, we will do our best to review your message and respond with practical guidance.

Depending on the issue, we may:

Help you find the information you need
Provide customer support through email or WhatsApp
Review the page or feature where the issue occurred
Forward the issue for website improvement
Consider changes in future website updates

10. Legal Note

This Accessibility Statement is provided for transparency and customer support purposes.

Nothing in this Accessibility Statement is intended to limit mandatory accessibility, consumer protection or disability rights that may apply in your country of residence.

We may update this Accessibility Statement from time to time as our website, technology, Shopify theme, apps, legal requirements or accessibility practices change.